Office Depot Reviews

Office Depot's return policy allows customers to return or exchange items quickly and easily. For in-store purchases or online orders, items can be returned with the original receipt to any Office Depot store for a refund or exchange within the specified time frame. If there's no receipt, many items can still be returned or exchanged in store with a valid ID. Online purchases can be returned by mail by going to the order history page, selecting the order, and printing a free return label. The return policy varies by product category, with office supplies typically allowed within 90 days, ink and toner within 30 days, and technology, electronics, and furniture within 14 days. Some items like software, CDs, DVDs, and video games must be unopened for return, and Office Depot® Brand Products can be returned anytime. Certain items like cleaning, breakroom, safety, and facility products are not returnable. Gift cards, pre-paid, and phone cards are also non-returnable. Special order or custom-made items may only be returned if damaged upon receipt. As for the shipping policy, Office Depot offers free delivery on qualifying orders, and the delivery times vary depending on the product and location. Returns by mail are processed within 5 business days, and refunds are issued to the original payment method or a replacement item is sent, depending on the preference.

Office Depot's return policy allows for the return or exchange of products. Items purchased in-store or online can be returned with an original receipt to any Office Depot store for a refund or exchange within a certain time frame. Without a receipt, many items can still be returned or exchanged in store with a valid ID. For online purchases, returns can be made by mail by printing a free return label from the order history page. The return time frame varies by product category: office supplies typically within 90 days, ink and toner within 30 days, and technology, electronics, and furniture within 14 days. Software, CDs, DVDs, and video games must be unopened to qualify for return. Office Depot® Brand Products can be returned at any time. Some items like cleaning, breakroom, safety, and facility products are not returnable. Gift cards, pre-paid, and phone cards are non-returnable. Special order or custom-made items may only be returned if they are damaged upon receipt. Returns by mail are processed within 5 business days, and refunds are issued to the original payment method or a replacement item is sent, depending on the customer's preference.

Office Depot provides a range of shipping options to meet various customer needs. Customers can choose from FedEx Express®, FedEx Ground®, and USPS services for both national and international deliveries. Shipping services include overnight, express, and ground shipping through FedEx, as well as Priority Mail Service through USPS. Office Depot also offers pack and ship services, where they handle the packing and shipping of items for customers. For convenience, customers can drop off pre-packed FedEx® return packages at any Office Depot® and OfficeMax® stores. Additionally, Priority Mail Flat Rate® boxes and envelopes are available, which allow for shipping items up to 70 lbs within the United States and up to 20 lbs internationally in medium and large flat rate boxes, and up to 4 lbs in flat rate envelopes. Office Depot also provides tracking services for packages and an in-store coupon for discounts on FedEx Express® shipping services, with certain terms and conditions applied.